If we’re going to do the job at all, we might as well do it right!

Gas ChecksDespite our best intentions, everybody makes mistakes.  It may be from lack of knowledge.  It may be from laziness.  It may be from just not paying attention.  Some mistakes have no consequences.  Some mistakes can kill people.  There are a lot of skills that go into making a house more energy efficient.  You can learn the fundamentals of the laws of thermodynamics and how to operate a blower door or an infrared camera, but the only way you gain wisdom is through experience.  When you are in  a crawl space sealing up the ducting joints and there is one more joint way back in the corner that no one will ever see except you  and it is damp and dirty and you’re lying on the floor covered with building rubble, are you going to go back there and get the job done?  Are you just going to work your way back out of there, shrug your shoulders, and justify it to yourself?  That’s what KSA means: Knowledge, Skills, and . . . Attitude.  Some people say it’s Knowledge, Skills, and Ability.  And you do have to have the ability to get the job done.  But you also need to have the right Attitude.

Quality Control Inspectors are the last line of defense.  They must have the right attitude.  The energy auditor checks out the house and creates the work order.  The crew comes in with the crew leader and gets the job done.  The quality control inspector makes sure that the ‘i’s‘ are dotted and the ‘t’s‘ are crossed and . . . that last connection in the crawl space is sealed.  Sometimes the QCI is called in because there is a problem like excessive humidity on the windows.  Sometimes is just a matter of signing off on the job.  If everyone did their jobs perfectly, QCIs wouldn’t be necessary.  And who’s going to check the QCI?d

The BPI Home Energy Professional (HEP) certifications take a lot of knowledge, skills, ability (attitude), and experience.  You have to prove that you know a lot about a lot of things.  To assist in that process, I am creating a Quality Control Inspectors Handbook.  The National Renewable Energy Laboratories (NREL) Job Task Analysis (JTA), what the certification is based on, covers a lot of fundamental and soft skills.  The book will go through all the Domains and Tasks in the JTA as well as all the elements that are included in the BPI field exam.  There is a need for more QCIs to meet the states’ Quality Work Plans.  My goal is to provide a resource that can support these efforts.  If we’re going to do the job at all, we might as well do it right!

If you would like to stay updated on the progress of the book, click on Keep Me Updated!  QCI Handbook Cover copyThank you.

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